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Frequently Asked Questions |
Do I have to travel to Canada to get my medication? |
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No. The medication will be sent directly to you. |
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Do I have to pay US duties? |
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No. Following the CanadianAmerican Agreement, medications are duty free. |
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Do I need a prescription from my doctor? |
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Yes. You need a prescription from a US doctor with a valid license. |
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How do I get my medication? |
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All medications will be sent through Canada Express Post, guaranteeing a safe arrival. You will receive your medication within 2 weeks. |
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How much medication can I order? |
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We can send you up to a 90-days supply of each of your medications, provided you have a valid prescription and they are for your personal use only. We recommend that you order three months supply at once, to cut down on shipping costs. |
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How much do you charge for shipping? |
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We charge $8.00 for shipping and handling and $5.00 for insurance, for a total of $13.00 per package. If you are ordering medications for different members of your family at the same time, please let us know that you would prefer to have the orders shipped together and we will charge the $13.00 fee only once. These are the only additional charges you will be billed. |
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Can I order narcotics? |
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No. Canadian Prescription Drugs does not ship any controlled medications. |
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Why do you need an Authorization and Release? |
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To legally represent you in Canada to obtain your medication. |
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Why do you need a Personal Profile? |
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This will allow our Canadian pharmacy to provide you with better counseling when necessary. |
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What is Canadian Prescription Drugs' return policy? |
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We don't accept returns. Canadian pharmacies are prohibited by law from accepting returned drugs. |
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Are these the same quality drugs that I can buy at home? |
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Yes. The Canadian government has strict requirements for the manufacturing of medications. Some drugs sold in Canada are manufactured in the US and repackaged for sale in Canada.
For additional information see: |
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How long will it take to receive my original order and refill orders? |
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Your initial order and refills may take up to 2 weeks to arrive after we received all your documents. |
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Why are your prices so much lower than those in the US? |
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In Canada the prices are fixed by Canada's Patented Medicine Prices Review Board (PMPRB), ensuring that prices charged by the manufacture of patented medicines are not excessive. See link: www.hc-sc.gc.ca/english/media/releases/2004/internet_pharmacybk3.htm In addition, you save because of the favorable currency exchange rate when you use American dollars to buy medications in Canada. |
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Are all drugs less expensive in Canada? |
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No. The majority is less expensive, but there are exceptions. |
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Will you accept my US insurance coverage for payment? |
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No. We cannot accept US insurance payments. Upon request we will provide a receipt for insurance purposes; you can use it to claim back the expense. Depending on the policies of your insurance company, they may or may not accept our receipts. Check with them first. |
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How do you ensure my safety? |
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Canadian Prescription Drugs has licensed pharmacists and quality assurance technicians who take many steps to ensure that the medicines are in accordance with your doctor's instructions before your order is shipped. Our pharmacies are licensed by pharmacy regulatory bodies and follow strict guidelines of safety. |
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